Survey & Community Engagement Glossary
Clear, practical explanations of the terms used in surveys, research and community engagement. Explore everything from questionnaire design, sampling and response rates to data collection, accessibility, language access, privacy and reporting - without the jargon.
Whether you're gathering feedback from parents, residents, service users, customers or research participants, this glossary is here to help you understand the ideas behind better surveys and more inclusive engagement.
Analysis, Reporting & Visualization
Analysis, reporting and visualization covers the tools and terms used to summarize, explore and present survey data for decision-making.
Community Research & Engagement Models
Community research and engagement models describe methods and structures used to involve diverse groups in consultation, feedback collection and participatory decision-making.
Data Collection Modes & Channels
Data collection modes and channels are the different ways organisations deliver surveys and gather responses from participants across contexts.
Measurement, Scales & Psychometrics
Measurement, scales and psychometrics cover methods for designing, scoring and evaluating survey questions to measure attitudes, behaviours and constructs.
Privacy, Ethics & Regulatory Compliance
Privacy, ethics and regulatory compliance covers rules, practices and protections for collecting, storing and using multilingual survey data securely and responsibly.
Questionnaire Design & Respondent UX
Questionnaire design and respondent UX cover how questions, layout and interaction shape participant understanding, comfort, completion and response quality.
Response Metrics & Engagement KPIs
Metrics and KPIs that show how people engage with your surveys, how responses arrive, and how inclusive participation is across languages.
Sampling, Panels & Recruitment
Sampling, panels and recruitment cover methods for finding, inviting and managing people who take your surveys and provide data.
Survey Methodologies & Question Types
Survey methodologies and question types cover the strategies and specific question formats used to design reliable, inclusive, and actionable questionnaires.
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