Hearo for local councils and authorities

One consultation. Every language.

Create a consultation once and make it available in the languages your residents use. Participants see questions in their preferred language—no account required.

Admins read responses translated back into their language, review flagged wording and avoid maintaining separate forms for each community.

Reach more residents

Include speakers of many languages without extra translation budgets—boost response rates for consultations, service feedback and local surveys.

One survey, single source of truth

Make edits once and publish them to every language. Stop juggling multiple links, spreadsheets and version confusion during public engagement.

Clear, reviewable translations and replies

Automatic translation for the participant experience and for open-text replies; residents can flag wording and admins can update translations to protect consent and trust.

Why councils use Hearo

Make consultations genuinely inclusive

Hearo lets councils run consultations and collect feedback across languages with a single survey. It reduces manual translation work, returns responses translated into the admin language, and gives participants a simple way to flag wording so you can review and improve translations—helping you meet inclusion duties and produce defensible engagement outcomes.

Short translations that protect legal and consent wording (without legalese)

You think a one-sentence consent line is simple until it gets mistranslated and suddenly sounds like permanent permission.

Running an accessible drop-in event when your community speaks many languages

You set up a stall in the community centre expecting a steady trickle of residents, then a few people arrive who clearly want to take part but hesitate...

Start reaching more residents

Create one survey and make it available in every language your community speaks. Start for free.